Privacy Policy

Effective Date: January 2025

1. Overview

PiePay, operated by Kadosh One Global LLC (“we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and safeguard information in connection with the PiePay service and website.

2. Information We Collect

• Account Information: Details you provide when communicating with PiePay, such as name, phone number, and email address.
• Transaction Data: Amounts, payment method, merchant, and timestamp for each transaction made through PiePay.
• Technical Data: Browser type, device, IP address, and usage logs collected for security and analytics.
• Communications: Messages sent to us or through WhatsApp chat with PiePay for support and verification.

3. How We Use Information

We use the information we collect to:

• Provide, verify, and improve the PiePay service.
• Communicate important updates and service notifications.
• Prevent fraud, enhance security, and comply with legal obligations.
• Support customer service and respond to inquiries.

4. Sharing and Disclosure

We do not sell your personal data. We may share information only with:

• Payment Partners: Telecoms, banks, and payment processors required to complete your transaction.
• Regulatory Authorities: When legally required or to comply with applicable law.
• Service Providers: Cloud or security vendors who process data under confidentiality agreements.

5. Data Retention

We retain transaction records and contact information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

6. Your Rights

You may request access, correction, or deletion of your data by emailing support@piepay.app. We respond in accordance with applicable privacy laws.

7. Security

We implement industry-standard encryption, access control, and monitoring to protect your data. While we strive for complete security, no system can guarantee absolute protection.

8. International Data Transfers

Data may be processed in the United States or other jurisdictions with appropriate safeguards to protect your information.

9. Updates

We may revise this Privacy Policy periodically. Updates are effective once posted on this page with a revised date.

10. Contact

For questions or privacy concerns, contact us at support@piepay.app.